Last Updated: 8 August 2026

Privacy Policy

This Privacy Policy explains how Bytebis Innovations LLP (“Bytebis”, “we”, “us”, or “our”) collects, uses, stores, protects, and otherwise processes information in connection with our websites, cloud-based software applications, mobile applications, desktop applications, APIs, and related services (collectively, the “Services”).

This Privacy Policy is intended to apply generally to the cloud software products and applications distributed by Bytebis Innovations LLP. Individual Services may provide additional or product-specific privacy notices where necessary.

By accessing or using a Bytebis Service, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Bytebis Innovations LLP
Kerala, India

Website: bytebis.com

Bytebis develops and provides cloud-based software and business applications for businesses and organisations.

For privacy-related questions, requests, or complaints, please contact us using the contact details provided in Section 18 of this Privacy Policy.

2. Information We Collect

Depending on the Service you use and how you use it, Bytebis may collect the following categories of information.

2.1 Account and Registration Information

When you create an Account, we may collect information such as:

• name;
• email address;
• phone number;
• organisation or business name;
• username or login identifier;
• account and subscription information;
• authentication information; and
• other information required to create and manage your Account.

If you use a third-party authentication provider, such as Google, Apple, Meta etc., some account information may be received from that provider in accordance with your settings and the provider’s applicable policies.

2.2 Website Usage Information

When you visit or interact with our websites (including bytebis.com and related pages), we may automatically collect information such as:

• pages visited and navigation paths;
• time spent on pages and interaction patterns;
• referring websites or sources;
• device and browser information;
• IP address and approximate location;
• session identifiers and cookies;
• form interaction behaviour (e.g., fields viewed or partially completed);
• performance and error data; and
• other technical usage data.

This information helps us understand how visitors use our websites, improve user experience, and maintain security and performance.

2.3 Forms and Submitted Information

When you submit information through forms on our websites or Services, we may collect and store the data you provide, including:

• contact forms and enquiry submissions;
• support request forms;
• demo or product request forms;
• feedback or survey responses;
• newsletter or communication sign-ups;
• onboarding or registration forms; and
• any other form-based submissions available on our websites or Services.

This may include personal information such as your name, email address, phone number, organisation details, and any message or attachments you choose to provide.

We use this information to respond to your requests, provide support, communicate with you, and improve our Services.

2.4 Job Applications and Recruitment Data

If you apply for a job, internship, or other opportunity with Bytebis, or submit your information through a careers page or recruitment form, we may collect and process:

• name and contact details;
• resume or CV;
• educational background;
• work experience and employment history;
• skills and qualifications;
• portfolio or project links;
• cover letters and application responses;
• interview notes and assessment results;
• any additional documents or files you choose to upload; and
• other information relevant to recruitment and hiring.

We use this information solely for recruitment, evaluation, and hiring-related purposes.

If you are not selected, we may retain your information for a reasonable period for future opportunities, unless you request deletion where applicable.

2.5 Customer Business Data

Our SaaS applications may allow you to enter, upload, store, or otherwise process business information.

This may include:

• customer and supplier records;
• sales and purchase information;
• invoices and transaction records;
• inventory and product information;
• payment and financial records;
• employee or staff information;
• business documents;
• images and uploaded files;
• reports and analytical information;
• business configurations;
• notes and other content; and
• other information that you choose to enter into the Service.

This information is referred to in this Policy as “Customer Business Data.”

Customer Business Data may contain personal data relating to individuals associated with your business.

2.6 Usage and Technical Information

When you access our Services, we may automatically receive certain technical information, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• application version;
• language and regional settings;
• approximate location derived from technical information where reasonably necessary;
• date and time of access;
• login and authentication events;
• error and diagnostic information;
• pages, screens, or features accessed;
• performance information; and
• other information required to maintain security and reliability.

2.7 Cookies and Similar Technologies

Our websites and Services may use cookies, local storage, session identifiers, and similar technologies.

These technologies may be used for purposes including:

• authentication;
• maintaining sessions;
• remembering preferences;
• security;
• measuring usage;
• improving performance;
• diagnosing errors; and
• understanding how our websites and Services are used.

Where applicable, you may control certain cookies through your browser or the relevant consent mechanism provided by the Service.

Disabling certain cookies or storage technologies may affect the functionality of some Services.

2.8 Communications

If you contact us, request support, submit feedback, or otherwise communicate with Bytebis, we may retain information relating to that communication, including:

• your contact information;
• support requests;
• messages and attachments;
• technical information;
• communication history; and
• information necessary to resolve your request.

3. How We Use Information

Bytebis may process information for the following purposes:

Providing the Services

We use information to:

• create and manage Accounts;
• authenticate users;
• provide application functionality;
• store and retrieve Customer Business Data;
• process transactions and requests;
• provide reports and analytics;
• synchronise information where supported;
• provide customer support;
• process subscriptions and payments; and
• otherwise provide the Services requested by you.

Security and Abuse Prevention

We may use information to:

• detect and prevent unauthorised access;
• investigate suspicious activity;
• protect Accounts and infrastructure;
• detect fraud and abuse;
• monitor security events;
• maintain system integrity; and
• enforce our Terms and Conditions.

Service Improvement

We may use appropriate information to:

• diagnose technical problems;
• analyse performance;
• improve usability;
• develop new features;
• understand general usage patterns;
• test and improve our Services; and
• maintain the reliability of our infrastructure.

Where Customer Business Data is involved, we will not use identifiable Customer Business Data for unrelated advertising or sell it to third parties.

Communications

We may use contact information to send:

• account and security notifications;
• service-related messages;
• billing and subscription notifications;
• support communications;
• important legal or policy notices; and
• product or service information where permitted by applicable law.

You may be able to opt out of non-essential promotional communications while continuing to receive essential service communications.

4. Customer Business Data

Bytebis recognises that Customer Business Data may be commercially sensitive and may contain personal information belonging to the Customer or individuals associated with the Customer.

As between Bytebis and the Customer, the Customer retains ownership and control of its Customer Business Data, subject to the rights necessary for Bytebis to provide the Service.

Bytebis processes Customer Business Data primarily to provide the Service requested by the Customer.

The Customer is responsible for:

• determining what information is entered into the Service;
• ensuring that the information is accurate and lawful to process;
• obtaining required permissions or consents where applicable;
• providing appropriate privacy notices to individuals whose data is entered into the Service;
• configuring user access appropriately; and
• complying with applicable data-protection, accounting, tax, employment, and other legal requirements.

5. Personal Data Submitted by Businesses

A Bytebis customer may use a Service to process personal data relating to its own customers, suppliers, employees, or other individuals.

In such situations, Bytebis generally processes that information on behalf of the Customer for the purpose of providing the applicable Service.

The Customer remains responsible for determining the lawful basis and purpose for collecting and using such personal data and for providing required notices and obtaining required permissions where applicable.

Bytebis may process such information only as reasonably necessary to provide, secure, maintain, support, and improve the applicable Service, or as otherwise required or permitted by law.

6. Legal Bases and Permitted Processing

Depending on the applicable law and circumstances, Bytebis may process personal data based on:

• your consent;
• the performance of a contract or provision of a requested Service;
• compliance with legal obligations;
• legitimate operational and security purposes where permitted by applicable law; or
• other lawful grounds available under applicable law.

Where processing is based on consent and applicable law provides a right to withdraw that consent, you may withdraw consent using the available mechanism or by contacting us.

Withdrawal of consent does not necessarily affect processing that was lawfully completed before withdrawal.

7. Third-Party Services

Bytebis Services may use or integrate with Third-Party Services.

These may include:

• cloud hosting and infrastructure providers;
• database and storage providers;
• authentication providers;
• payment processors;
• email and SMS providers;
• analytics providers;
• customer-support systems;
• AI and machine-learning providers;
• communication platforms;
• mapping and location providers;
• app stores;
• security and monitoring services; and
• other technology providers required to operate the Service.

These providers may process information on our behalf or, depending on the integration, may process information under their own terms and privacy policies.

We seek to use third-party providers that provide appropriate security and privacy protections for the services they provide to us.

The privacy practices of a third-party service may differ from those of Bytebis. You should review the applicable third party’s privacy policy where relevant.

8. Authentication Services

Some Bytebis Services may support authentication through third-party identity providers such as Google, Apple, Meta etc.

When you choose such an authentication method, information necessary to authenticate your Account may be exchanged between Bytebis and the relevant identity provider.

Bytebis does not receive or store your third-party account password through such authentication mechanisms.

Your use of the third-party identity provider remains subject to that provider’s own privacy policy and terms.

9. Payment Information

Where a Service requires payment, transactions may be processed through third-party payment providers.

Depending on the payment method and provider, Bytebis may receive information such as:

• payer name;
• billing information;
• transaction identifier;
• payment status;
• amount paid;
• currency;
• subscription information; and
• limited payment-related information.

Payment-card or banking credentials may be collected and processed directly by the relevant payment provider rather than by Bytebis.

Bytebis does not intentionally store complete payment-card credentials unless expressly stated for a particular Service and handled in accordance with applicable security requirements.

10. Artificial Intelligence and Automated Processing

Some Bytebis Services may provide artificial intelligence, machine-learning, automated analysis, recommendations, summarisation, reporting, or similar functionality.

Depending on the feature, information submitted for such functionality may be processed by Bytebis and/or an external AI service provider.

Where external AI providers are used, information may be transmitted to those providers to perform the requested function.

Bytebis will take reasonable steps to configure such integrations appropriately for the intended use of the Service.

Customers should avoid submitting highly sensitive or unnecessary personal information to AI features unless the relevant Service specifically supports such processing.

AI-generated outputs may be inaccurate and should be reviewed before being relied upon.

11. Analytics

Bytebis may use analytics and monitoring technologies to understand how its websites and Services are used and to improve reliability and performance.

Analytics information may include:

• device and browser information;
• approximate geographic information;
• pages or features accessed;
• session information;
• application events;
• performance information; and
• error information.

Where third-party analytics services are used, information may be processed according to the applicable provider’s privacy policy.

Where appropriate, Bytebis may configure analytics systems to reduce the collection of information that is not necessary for analytics purposes.

12. How We Share Information

Bytebis does not sell Customer Business Data or personal data to third parties for their independent advertising purposes.

We may share or disclose information in the following circumstances:

Service Providers

We may share information with vendors and service providers that perform services on our behalf, such as hosting, storage, authentication, analytics, communications, customer support, security, payments, and AI processing.

Customer-Directed Integrations

Where you intentionally connect a third-party service or integration, information may be transferred according to your instructions and the functionality of that integration.

Legal Requirements

We may disclose information where reasonably necessary to:

• comply with applicable law;
• respond to valid legal processes;
• comply with lawful requests from authorities;
• protect the rights, property, or safety of Bytebis, users, or others; or
• investigate fraud, abuse, security incidents, or unlawful activity.

Business Transfers

If Bytebis is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable confidentiality and data-protection requirements.

13. Data Security

Bytebis takes reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss, or destruction.

Depending on the Service, security measures may include:

• encrypted communications;
• access controls;
• authentication mechanisms;
• role-based permissions;
• secure cloud infrastructure;
• logging and monitoring;
• backup and recovery mechanisms;
• software updates and security patches; and
• measures intended to detect and respond to security incidents.

However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

You are responsible for protecting your Account credentials, devices, networks, and user access.

14. Data Retention

Bytebis retains information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• maintain Account functionality;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• maintain security;
• prevent fraud and abuse; and
• maintain appropriate business and financial records.

The retention period for Customer Business Data may depend on the applicable Service, subscription, account status, backup system, and technical architecture.

After Account termination, Customer Business Data may remain temporarily available or retained in active systems, backups, archives, or logs for a limited period.

When information is no longer required, Bytebis may delete, anonymise, or otherwise dispose of it in accordance with its retention practices and applicable law.

15. Customer Data Export and Deletion

Where a Service provides data-export functionality, Customers may export available Customer Business Data before terminating their Account or Service.

Customers should maintain independent copies of important business information.

A request to delete an Account or personal information does not necessarily require Bytebis to immediately delete every copy from backups, security logs, financial records, legal records, or other systems where retention is required or reasonably necessary.

Where information must be retained for legal, security, fraud-prevention, dispute-resolution, or other legitimate purposes, Bytebis may retain the information for the applicable period.

16. Data Loss and Backups

Bytebis may maintain backups and recovery systems for operational and disaster-recovery purposes.

However, Bytebis’s backups are not intended to replace the Customer’s own independent backups of important business information.

Customers are responsible for maintaining appropriate independent copies or exports of business-critical information.

Bytebis does not guarantee that every item of Customer Business Data can always be recovered following accidental deletion, corruption, infrastructure failure, security incidents, third-party failures, or other events.

Additional provisions concerning Customer responsibility for backups and data loss are contained in our Terms and Conditions.

17. International Data Processing

Bytebis and its service providers may process or store information in countries other than the country in which you are located.

This may occur because our infrastructure, hosting providers, support providers, analytics providers, payment providers, AI providers, or other technology providers operate internationally.

Where applicable law imposes requirements concerning cross-border transfers or international processing, Bytebis will take reasonable steps to comply with those requirements.

24. Contact us for any concern

If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal data, please contact:

Email: ask@bytebis.com

Contact Page: https://bytebis.com/contact-us